Our Service Delivery Options are illustrated below.
We develop CUSTOM ORGANISATIONAL DEVELOPMENT PROGRAMS.
We believe that every organisation is unique through a combination of factors:
We don't reinvent the wheel every time, and we apply universal principles and tap into the latest insights to uniform our work, but the curriculum and the delivery formats vary significantly
We offer the full suite of OD services:
When we say we create customer-centric cultures by equipping clients with the strategies, skills and systems to acquire, retain and engage their customers, these are the kinds of things we have done in the past:
In addition to a range of White Papers and other free downloads, we have also published long-form eBooks and other resources.
Author : Business Resources
Author: Non-Fiction/ Business
We offer a range of workshop formats to suit every need. from 2 Hr Breakfast Sessions to immersive multi-day workshops for tough topics.
We not only work with groups, but with individuals. We don't offer 'life coaching' services, but focus on high-performance business performance coaching for entrepreneurs and executives.
A thorough learning audit is the best starting point for a comprehensive, effective L&D strategy. OUr scope can be as narrow as ONE course to review or as broad as an organisational capability framework.
Given that we specialise in companies that are typically consumer-facing, we have developed unique capabilities to conduct Customer Journey Mapping exercises and then to audit the CX against the ideal map and develop strategies to respond accordingly.
In support of Custom Developed solutions, we also offer Train-the Trainer services. This is also useful for line managers and supervisors who have acquired training responsibilities but do not yet have the skills to do so.
The most admired managers and leaders have this in common: they are excellent coaches. Whilst some have natural abilities, it is actually a skill that can be acquired, and Ganador has developed a proprietary model to d3liver coaching skills training.