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If not confidence, what is it then?

Confidence almost invariably leads complacency to over-confidence which leads to’ arseholeness’. There must be rare occasions when this progression does not naturally occur, but I can’t think of an example. There is a truism that’s states: Confidence breeds confidence. That IS the nature of confidence. So, by definition, confidence always ‘grows’ – and inevitably people don’t know when to stop.

I am sure some self-help gurus will argue that you can never have too much confidence. (I’d say, think ice-cream.) Some gurus will say that the problem is rarely once of too much confidence and that the bigger issue is growing confidence. To this I say: maybe so, but only if you understand the need to manage the confidence growth – and knowing when to stop. THAT is never taught – and that is my issue.

I don’t believe lack of confidence is the opposite of confidence. I am not advocating being unsure. What the world desperately needs, is more humility. Old-fashioned and contrary to the culture of ME it is, but if we could double the humility and halve the over-confidence the world would be a much better place.

I haven’t read the book yet, but Tom Peters (on his blog) spruiked a book on ‘Hostmanship’ – and sounds just like the kind of thing I am talking about. A good dose of humility will take care of all those customer service issues you face in your business and a bit of servant leadership (you know, the Christ model) will take care of all those ethical and governance issues that is the scourge of the modern corporation.

Eternal happiness

Confidence causes failure

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