WHILST WE hAVE ESCAPED TO THE COUNTRY-GANADOR CONTINUES TO OFFER CUTTING-EDGE INSIGHTS AND STRATEGIC SOLUTIONS TO RETAIL- AND SHOPPING CENTRE OPERTATORS ALL OVER THE COUNTRY. 

Don't judge when you sell

A group of youth interacting

Image via Wikipedia






Individuals take shortcuts when the interact. It is well documented why that happens in the persuasion literature. The following five shortcuts are used often. By studying them, we can learn to recognise them. And as always, recognising the the problem is half the battle , isn't it?


  • Self-serving bias

  • Selectivity

  • Assumed similarity

  • Stereotyping

  • Halo effect


Reblog this post [with Zemanta]

The customer service fuel guage

Alpha & Omega

© 2017 Ganador Management Solutions (Pty) Ltd PO Box 243 Kiama, NSW, 2533 Australia