This video explains...the power of ONE.
I am a fan of General Sytems Theory - going back to my MBA thesis... and Chaos Theory fits right in. I won't bore you with the details or attemept to convince you. (It will take a lifetime of study.)
But the point is:
EVERYTHING IS CONNECTED
In your life, business and everything else. It probably explains why my favourite saying iss;
THE WAY YOU DO ANYTHING IS THE WAY YOU DO EVERYTHING.
Which brings me to what the video so graphically illustrates:
ONE little thing can cause MAJOR DISRUPTION.
And so it is:
- One bad employee, one good employee
- One grumpy customer, one happy customer
- One bad attitude, one good attitude
- One negative step, one positive step
What are you going to do about it?