This voicemail has gone somewhat viral. I will post it here just so that I can find it later. Super training material :-)
The background is this:
A customer was booted out of cinema theatre for texting duting the movie - despite warnings on screen. She called and left this voicemail afterwards...
NB: Listen with earphones if you are at work - this is NSFW.
For the record, the cinema in question posted this video on Youtube, and added these comments:
We do not tolerate people that talk or text in the theater. In fact, before every film, we have several warnings on screen to prevent such happenings. Occasionally, someone doesn't follow the rules, and we do, in fact, kick their asses out of our theater. This video is an actual voicemail from a woman that was kicked out of one of our Austin theaters. Thanks, anonymous woman, for being awesome.